Current Openings

Product Associate (Systems Components)

As a Product Associate, you will have a variety of responsibilities with no day being the same. You will work with issues reported by end-users as well as providing assistance with how to use the application.

You will also work with the Product Manager to identify new features and grow our products based on end-users needs.

You’ll be undertaking market research to assist with the development of our products, write functional requirements, product education and assist our customers by delivering quality service.

Responsibilites

  • Providing information/advice and support to customers
  • Working with the development team to perform User Acceptance Testing with new enhancements as well as defect/bug fixes
  • Assisting the Product Manager to research, analyze and develop the product roadmap and business plan

About You

You have an interest in software and thrive in a fast paced environment. Speaking to customers and investigating their issues gives you job satisfaction. Reporting and providing second level help support allows you to build up your knowledge.

Who we are:

WiseTech Global is a hyper growth technology company that provides an end to end software solution to the logistics execution industry globally. Our customers include 12,000 of the world’s logistics companies across 130 countries. Our flagship product, CargoWise One, forms an integral link in the global supply chain and executes over 54 billion data transactions annually.

With over 40 offices globally and over 2000 employees worldwide we have no plans to slow down. We also take pride in creating exceptional work experiences, encouraging innovation and being involved with our employees, customers and communities.

We have a truly modern, open, positive environment and culture with a variety of employee benefits including an exercise room with a personal trainer, games room, cake day, beer o’clock Fridays, and daily continental breakfast.

Before you Apply

From time to time, WiseTech Global may use an external service provider to assess applications on our behalf. Accordingly, by applying for this role and providing your personal information to WiseTech Global, you consent to WiseTech Global providing this information to our external service providers who are required to treat such information with strict confidentiality in line with privacy and data protection laws and regulations.

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Location

This position is based in Sydney.