Agenda Day 2

Wednesday 7 November – Agenda Day 2

Agenda is subject to change.

Level A New to the partner program and have signed up less than 15 months ago

Level B Certified partners and have signed up more than 15 months ago


8:30 – 9:00am

Arrival Refreshments

Bediegal Room foyer



9:00 – 9:45am

Panel: Client / WiseService Partner Engagement (1)

Ferenc Kovacs, Nora Vano (Nova Logistics), Marcus Pang (SCFG) and Tamsin Emery

Partners can share their experiences and success stories, not only about getting clients live in the first few key pivotal engagements but also how partners are creating, managing and executing long term relationships with their client base.



9:45 – 10:30am

Panel: Client / WiseService Partner Engagement (2)

Jennifer Killian, Jane Myer (Applied Freight), Angie Lepak (Integrity Matters) Sebastien Soum (Nomad Partners)

Hear the success stories from some of our long-time partners throughout their journey. WiseService Partners who are subject matter experts in particular modules will also talk about their experiences and how this funnel approach to client engagement has proven to be a success story.



10:30 – 11:00am

Morning Break

Bediegal Room foyer



11:00 – 12:00pm

Level A & Non CCP CCP Boot Camp

Lara Lyness

The first milestone in the partner journey is CargoWise One certification, and we want to ensure that all partners walk away from this event fully certified. You will have the opportunity to run through the learning materials with your peers and sit the CCP exam, meaning you are ready to hit the ground running when you get back to your office.


Level B & WBPs Sales Craft Workshop

Gene Gander

We often encourage our partners to build relationships with our internal sales team as this has proven to be successful for partners. Learn how we position ourselves in the market and how our WiseBusiness Partners should be utilising our sales methods in building and maintaining a pipeline.



12:00 – 1:30pm

Lunch

Bediegal Room foyer



1:30 – 3:00pm

Level A Panel: Go Live

Ferenc Kovacs, Zac Chodos, Kate Morey-Ferguson (Strenia Solutions), Sebastien Soum (Nomad Partners)

GoLive for CargoWise One can be quite the task, often requiring many hours of work for both the client and WiseService Partner. Our WiseService Partners, along with our Customer Service teams, will highlight some key factors that can contribute to a customer’s effective and productive GoLive journey.


Level B WMW Session

OrangeLime Consulting

For clients increasing their productivity in CargoWise One as they move to PAVE, workflow is essential. In this workshop you will learn about the benefits of workflow and the direct impact it can have for your customers. You will also walk away with the information you need to run a Workflow Management Workshop in your local area, meaning you are one step closer to the Gold and Platinum status.



3:00 – 3:30pm

Afternoon Break

Bediegal Room foyer



3:30 – 4:15pm

Panel: Product Education - eServices

David Bruce + Guests

Integration of CargoWise One and other systems is a huge pain point for most businesses, and clients will look to partners as the subject matter experts in ensuring effective and productive integration. Continuing from our eServices marketing webinar earlier this year, learn how the eServices suite can assist Partners in meeting clients’ needs and also driving revenue.



6:30 – 10:30pm

Dinner Cruise

Dress Code: Smart Casual



  • Americas
  • Australia & NZ
  • Asia
  • Europe
  • Africa