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Lading Corporation

CargoWise Service Partner

Lading provides comprehensive CargoWise One Helpdesk, BPO and Consulting services to companies around the world from its offices in the United States, Chile, and South Africa.

Complete, 24/7 Helpdesk support

Lading Helpdesk is comprised exclusively of CargoWise One Certified Professionals, the highest accreditation available from WiseTech Global, who look after all aspects of your platform.

Our unlimited Per User Support offering covers everything from assistance with internal tasks such as passwords, security rights, or printer issues, to help with external-facing work like activating and deactivating customers, or handling system-wide improvements such as setting up new reports and workflows.

We’re there as much and as often as you need, 24/7/365. All for a flat, economical per user monthly fee that gives you certainty over costs and the flexibility of no commitment month to month plans.

If unlimited Per User support is not right for your company, Lading also offers competitive Per Ticket and discounted Hourly support options.

Customers who switch to Lading Helpdesk have saved on average 25% compared to internal CargoWise One support spend (and more when compared to hourly consulting spend).

Business Process Outsourcing that helps you run more efficiently

Lading’s Business Process Outsourcing team allows companies to outsource time-consuming and non-critical work such as data entry, customer and sales support, collections and rates management at a fraction of the cost of completing these tasks internally.

It’s the simple and hassle-free way to run a more cost effective and efficient environment.

Optimize your new or existing CargoWise One platform

We regularly help companies go from zero to fully setup and operational on CargoWise One in as little as one week. In doing so, we upload key data and connect CargoWise One to other software platforms or business software while training staff so they are ready to hit the ground running.

We can help your company configure EDI messaging, auto rating, workflows, triggers, templates, and other automation capabilities, and can eliminate double data entry by setting up and connecting eAdaptor to any external systems.

CargoWise Certification

1 certified consultant
2 certified consultants
8 certified consultants
English, Spanish, Afrikaans, Portuguese
Americas, Africa
November 16, 2016

Competencies (Certified/Gold/Platinum)

Office Locations

Contact Information

Robert Petti

+56 9 9888 9703

Contact Information

Javier Zuazagoitia

+27 82 956 7489

Contact Information

Robert Petti


"Very committed to our success" 

Assisted with the Forwarding module. Very committed to our success. Available when we request and meets our deadlines.

CastleGate Logistics - December 2019

"Very professional to work with" 

Lading has been very professional to work with. They have the right expertise of management, client relations and technical knowledge. We feel very confident in our decision to choose them as our partner.

ContainerWorld Forwarding Services Inc - December 2019

"Wonderful job interacting with the client and meeting the needed requirements."

Wonderful job interacting with the client and meeting the needed requirements

Unique Logistics International - December 2019

"Their adaptability, agility and professionalism 'saved the day'" 

We needed a partner that could not only deliver on time and on budget, but was able to liaise directly with the customer and represent  an extension of the Delmar team. Not only did Lading attain all project objectives, they also went beyond scope when unforeseen client issues surfaced in the data being fed to us. Their adaptability, agility and professionalism “saved the day.”

Delmar International - December 2019

"Lading has impressed me" 

Lading has impressed me not only with their professionalism, but their strong knowledge of CargoWise, as well as their timeliness.

Fracht USA- December 2019

"Excellent customer service, responsive communication, and industry expertise."

We are very satisfied with Lading Corp’s execution of this project. In addition to hitting all the deliverables on time, they provided excellent customer service, responsive communication, and industry expertise.  

TQL Global- December 2019

"Attentive, knowledgeable and professional."

The Lading Corp staff has always been very attentive, knowledgeable and professional.


Radius International- December 2019

"Great Job communicating and executing what they promised"

"The Lading Corporation did a Great Job communicating and executing what they promised."

M&L Worldwide Logistics - December 2019

"Highly competent partner"

Lading is a highly competent partner for us on CargoWise One.


Global Shipping Services LLC- December 2019

"Exceeded our expectations"

Lading did a great job with this project. This was by far our most complex integration with CargoWise and we asked Lading to help us rewrite the mapping to make it more sustainable. This was a challenge because Lading had to learn the existing mapping and develop the new solution on a very tight timeline. They exceeded our expectations and we are thrilled to have found a long term partner that we can trust to get the job done. 

Transplace - December 2019