Chicago, USA, November 20, 2012 — CargoWise®, a global leader in technology solutions for logistics service providers (LSPs), announced Mexican freight forwarder Evolucion Logistics has adopted a hosted version of ediEnterprise in its head office following a comprehensive and well-managed implementation process.
Based in the city of Monterrey, Evolucion Logistics has five offices in Mexico and a branch in Houston, Texas. The initial implementation covers its corporate headquarters, and the company will subsequently rollout the software to its other offices.
“When we began to assess our processes, we became aware that they were very inefficient,” said Fabiola Govea, Operations Manager for Evolucion Logistics. “Working together with CargoWise, however, we’ve been able to document our processes and adapt what we needed to achieve the more efficient processes contained within ediEnterprise,” he said. “We had worked with a series of software providers in the past for both logistics and accounting, but they all fell short of our requirements, and as such we needed to develop internal processes to fulfill our operational requirements.”
One of the key drivers of the project, according to Govea, was the need to operate the entire company off a single customer database, effectively removing the silos of inconsistent information which existed in between different departments and separate software applications. “Previously it was impossible for our sales department to see what was happening in finance or operations, and each department had a different source of information, which was ultimately highly inefficient,” says Govea. “ediEnterprise enables us to work together as a cohesive team, and using a hosted system was just the most efficient way to operate the integrated software throughout the entire company.”
CargoWise has worked closely with Evolucion throughout the sales and implementation cycle, said Gene Gander Vice President Business Development – Americas for CargoWise. He says the careful and purposeful adoption process undertaken by Evolucion Logistics bodes well for the long-term success of the implementation.
“Evolucion has been particularly conscientious when it comes to process documentation and change management, and has taken every opportunity to ensure its staff was fully trained and ready to adopt ediEnterprise in the first week of November,” says Gander. “The hosted software offered excellent cost benefits, and the ability to rollout the software much more quickly. Evolucion also has the security of knowing it will always be operating with the latest version of CargoWise software.”
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