Technical Writer, Sydney

We are looking for a Technical Writer to join our team of authoring assistants. In this role, you will be responsible for developing technical references and self-guided learning content for our large, diverse software developer audience.

You will work with Engineers to understand complex technical concepts and then translate them into clear and concise documentation. You will also be responsible for ensuring that our content is accessible and easy to use for developers of all levels of experience.

In addition, you will collaborate with other technical writers and content creators, and stay up-to-date on the latest technical trends. If you are passionate about helping technical professionals, be successful through writing, you will love your everyday work here.

Essential skills

• Technical writing and documentation of software projects
• Excellent communication and interpersonal skills in engaging effectively with Software Engineers
• Use of technical frameworks, such as those provided by Microsoft and other content creation systems

Desired but not essential

• Software development
• Professional learning & curriculum design
• Writing courseware
• DevOps
• Markdown
• Building technical writing infrastructure: e.g. scripting, programming, templates etc.
• SharePoint development

About WiseTech

WiseTech Global is a world-leading software company building software for the global logistics industry. We are united in our mission to create breakthrough products that enable and empower those who own and operate the supply chains of the world. Our software products are relied upon by the top 25 freight-forwarding companies globally as well as over 18,000 other logistics businesses.

As an innovator, we use software and hardware to solve problems and create new ways of working and living. We build products using the latest software tools and the best hardware platforms and take pride in delivering solutions that make a significant difference to our customers, partners, staff, shareholders, and the logistics industry at large. Our people are innovators and visionaries, and we have a long track record of building global solutions that are changing the world of logistics through technology.

Before you apply

From time to time, WiseTech Global may use external service providers to assist us with assessing applications, including background checks, on our behalf. Accordingly, by applying for this role and providing your personal information to WiseTech Global, you consent to WiseTech Global providing this information to our external service providers who are required to treat such information with strict confidentiality in line with privacy and data protection laws and regulations.