The Opportunity

Reporting to the Credit and Accounts Receivable Manager and working within a high performing team you as Credit and Collections Officer will be responsible for debtor management and performing daily collection activities across multiple businesses, systems and global geographies.

You will ensure the timely collection of outstanding cash and reduce exposure to bad debt. Day to day tasks include contacting customers by email, phone and ensuring regular dunning procedures are followed. Building and maintaining strong customer relationships is also key.

Your primary focus will be:

  • Day to day monitoring and management of debtor ledgers
  • Contacting customers by email and phone
  • Managing dunning procedures
  • Customer account reconciliations
  • Referral and management of aged debt to external collection agencies

Who you are:

  • Previous experience in a similar Credit/Collections position
  • Member of the AICM (Australian Institute of Credit Management) highly regarded
  • Comfortable with learning and working with multiple new computer systems
  • Self-motivated, highly organized and results driven
  • Proficient with Microsoft Excel.

Due to the global nature of the role Multilingual capabilities with French/Italian and/or Chinese/Taiwanese will be highly regarded

About WiseTech Global

At WiseTech Global we are united in our mission to create breakthrough products that enable and empower those that own and operate the supply chains of the world. Find out more at WiseTech Global

Before you Apply

From time to time, WiseTech Global may use an external service provider to assess applications on our behalf. Accordingly, by applying for this role and providing your personal information to WiseTech Global, you consent to WiseTech Global providing this information to our external service providers who are required to treat such information with strict confidentiality in line with privacy and data protection laws and regulations

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Who we are

We are a global team of passionate people enabling and empowering the supply chains of the world.


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