Mid/Senior Product Designer, Design System

We're looking for a Mid/Senior Product Designer comfortably sits at the intersection of UI and UX. You need to be a passionate problem solver who loves to support our embedded UX Designers with our newly established Design System. You’re also a collaborative partner for some of our Product Managers and work with them to understand their needs and generate solutions for them. The knowledge you gain from these activities will be channelled directly into further advancing our Design System, and improving our powerful enterprise product, CargoWise.

WiseTech Global, the company that created CargoWise, is a market leader in providing software solutions for the leading players in the domain of global logistics, with customers like DHL, FedEx, UPS, and many more. Such a deep and complex domain requires solutions that can handle massive scale, allow for deep customisations, and strive for maximum efficiency at all times. Our users are educated experts who spend most of their working hours in our software and know how vital the integrity of the data is.

Crafting interfaces for such sophisticated demands is a challenging task. There is very little content in the interaction design community that our Designers can be guided by, which means that a powerful, flexible, cohesive Design System is even more important than usual. We're building a team of dedicated UI and UX Designers who strive to deliver the best user experience for our customers while understanding the necessity of task efficiency and the careful trade-offs this requires them to make. It's okay if this domain is new territory for you - while our Design Principles are quite different, the challenges you'll have to tackle are just as fascinating and rewarding.

The new WiseTech Global multi-brand Design System will be the central hub for all of our applications and brands. It will provide tools, support and education to enable our design and engineering teams to build cohesive and modern applications.

The Mid-Senior Product Designer we are looking for will play an important part, working closely with the embedded designers to help them solve their UI & UX challenges while leveraging our design system.

What does the work look like?

Our Design Team follows the hub and spoke model: our UX Designers are embedded in the business units (the spokes) to work with their teams on product challenges. Specialised UI & UX Designers work on the growing Design System (the hub) to enable the embedded UX Designers to solve those challenges.

Being a vital part of the hub, you will support our embedded UX Designers directly by providing guidance, feedback, and support for their work to ensure the most effective use of the Design System. You will need to become an expert in how our Design System should be used and educate others in it, too.

Furthermore, you will directly collaborate with some of our Product Managers and their teams in order to understand their requirements when requesting new product features. You then help them by ideating and generating solution options to solve their problems.

Ideally, you're a Designer who can sit across the whole range of the Product Design practice. You might take on complex UI challenges one day, and then identify and uncover problems that our product teams may have the next day. You're able to report your findings to the Design System team, which will inform how we can iterate the System to support our teams better.

A bit about who you are

• You have 3-5 years of experience in user interface design and prototyping responsive applications for the web, both mobile & desktop, in a product or agency environment.
• You are a passionate design advocate with excellent visual design & interaction design skills and enjoy being an active contributor to our design culture and practices.
• You enjoy variety in your work and love tackling different and unique challenges throughout the year.
• You thrive on collaborating with other designers, engineers and product managers.
• You live and breathe Figma and can unlock its power for less experienced users.
• You have experience with general UX methods and are able to engage with product teams to uncover the root of their problems
• You have been exposed to current front-end technologies and coding fundamentals. We speak HTML, CSS, JavaScript and VUE.

Don't meet all of those requirements? That's okay - if you're a Product Designer passionate about empowering and helping other designers to do great work, this role is for you!

Some other things you might want to know

Our Design team is still relatively young, but growing fast, both in numbers and influence. You’ll be joining a team of passionate, diverse and talented Designers, and you’ll be playing an active part in shaping our Design culture. There are many decisions that we still need to make together, and your prior experience will help us overcome future obstacles.

We’ve made sure that there are clear pathways for our designers to progress in their careers that are personally supported by our Head of Design and endorsed by the wider business.

We’re a hybrid working environment, and meet up as a Design team once per fortnight in our Alexandria office in Sydney. We have a bunch of team and company-wide social events to get together as people and have some fun.

About WiseTech Global

Having been listed on the ASX in 2016, WiseTech Global is an ASX company serious about expansion and technical innovation. Through a combination of organic growth and targeted acquisitions, our global employee headcount has increased rapidly, and we're far from slowing down.

We are known for our vibrant, dynamic workplace where personal and professional fulfilment and company success go hand in hand. Working at WiseTech Global provides you with the ability to work in an industry-leading culture with high levels of autonomy and ownership.

Before you apply

From time to time, WiseTech Global may use an external service provider to assess applications on our behalf. Accordingly, by applying for this role and providing your personal information to WiseTech Global, you consent to WiseTech Global providing this information to our external service providers, who are required to treat such information with strict confidentiality in line with privacy and data protection laws and regulations.

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