At WiseTech, we build the software that powers global logistics. From emerging freight forwarders to established leaders like DHL and FedEx, our software solutions allow them to maintain truly resilient supply chains.

Our Product Specialists play a pivotal role. They are problem solvers, and subject matter experts, that bridge the gap between business needs and technical solutions. At WiseTech, we don’t just develop features — we concentrate our efforts on building products that empower the supply chains of the world.

You'll be working with our talented software development teams on technical projects, often necessitating deep engagement with a diverse set of internal and external stakeholders, and delivering work with a real-world impact.

Together we will change the world of logistics, one innovation at a time.

About You

You are a clear communicator and an attentive listener, with a knack for finding the root cause behind every problem. You collaborate with our engineers to craft solutions that clearly address our customers’ needs.

You thrive in challenging situations, and you appreciate the dynamics of a flexible, flat-structured work environment. With over five years of experience bridging the gap between technical specifics and business needs, you possess the ability to look beyond the surface of an issue and identify the root cause.

We know that brilliant people can come from unlikely places; if you have a proven track record of solving problems in technically-minded product team from ideation to deployment, regardless of industry, we want to meet you.

The Benefits

Our people are the foundation of our business, and we value their dedication and contribution. We provide comprehensive benefits including flexible work arrangements, professional development opportunities, employee assistance programs, a remote work allowance, and more.

The Responsibilities

  • Engage deeply with customers and other product teams to gain a thorough understanding of the problem space
  • Collaborate with our technical experts to design and formulate solutions
  • Partner with our business stakeholders to understand strategic objectives and align development priorities accordingly
  • Ensure our solutions fulfill both customer and company needs
  • Assist in generating relevant product documentation and responding to customer requests for product enhancements

Your Knowledge and Understanding

  • Strong technical background (preferably in software development, software architecture, or engineering)
  • Minimum 5 years of experience turning business requirements into technical solutions

The ideal candidate will be an effective communicator comfortable with engaging stakeholders and understanding their requirements. They will have an analytical mindset and a knack for converting business needs into specific software functionalities.

About WiseTech Global

At WiseTech Global we are united in our mission to create breakthrough products that enable and empower those that own and operate the supply chains of the world. Find out more at www.wisetechglobal.com

Before you Apply

From time to time, WiseTech Global may use an external service provider to assess applications on our behalf. Accordingly, by applying for this role and providing your personal information to WiseTech Global, you consent to WiseTech Global providing this information to our external service providers who are required to treat such information with strict confidentiality in line with privacy and data protection laws and regulations.

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Who we are

We are a global team of passionate people enabling and empowering the supply chains of the world.

 

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