Founded in 1994, Jetsea Logistics has a staff of 20 and provides a full complement of air and sea freight services, as well as multi-modal transportation, warehousing and logistics management. Tay Hsu Li, Jetsea Logistics Director, decided to make a change from a decade-old system to ediEnterprise in an effort to boost productivity and enhance customer service.
“We found ediEnterprise to be very comprehensive in terms of having all our departments business processes enabled in a single integrated solution in one single portal,” says Tay. “This was something we did not have with our previous system. We also found the overall cost of implementing and using CargoWise solutions to be very reasonable in comparison to other solutions.”
Mike Coney, Vice President of Business Development for CargoWise in Asia, says Jetsea Logistics is one of a number of new customers in Singapore, where a high level of competition has forced the freight and logistics industry to increase focus on productivity.
“Freight forwarders like Jetsea Logistics are increasingly looking for opportunities to boost productivity in the short-haul airfreight market where margins are tight,” Coney says. “We are seeing a steady escalation in the number of companies switching to CargoWise and its ediEnterprise cloud solution to deliver the productivity and on-going improvements necessary to achieve its business objectives.”
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