Current Openings

Product Associate (Customs)

Our innovations and global technology enable, improve and empower the world’s supply chains. Our Customs Compliance team’s goal is to quickly build on our competitive advantage by providing custom solutions to all G20+20 countries, followed by many more around the world.

The opportunity

The Customs Team are responsible for all customs compliance software enabling our customers to meet their customs operations globally. Your focus will be to provide information and advice to customers to improve product understanding and use.

You will:

  • Provide the Product Manager with local market intelligence/perspective in order to prepare business cases for new features/offerings

  • Assist the Product Manager and Product Specialists to conduct user acceptance testing as necessary

  • Understand and stay up-to-date with industry trends, practices and developments

  • Identify defects and escalate incidents

  • Provide second level support to customers

Who you are

You have worked within Customs and/or International Law, perhaps with a logistics service provider. You care about the little things and have strong attention for detail. And you like speaking to customers, helping them solve their issues whilst building up your own knowledge.

Technology does not scare you in fact you thrive in a fast paced environment.

Who we are

WiseTech Global is a hyper growth technology company that provides an end to end software solution to the logistics execution industry globally. Our customers include 12,000 of the world’s logistics companies across 130 countries. Our flagship product, CargoWise One, forms an integral link in the global supply chain and executes over 54 billion data transactions annually.

With over 40 offices globally and nearly 2000 employees worldwide we have no plans to slow down. We also take pride in creating exceptional work experiences, encouraging innovation and being involved with our employees, customers and communities.

We have a truly modern, open, positive environment and culture with a variety of employee benefits including an exercise room with a personal trainer, games room, cake day, beer o’clock Fridays, and daily continental breakfast.

Before you Apply

From time to time, WiseTech Global may use an external service provider to assess applications on our behalf. Accordingly, by applying for this role and providing your personal information to WiseTech Global, you consent to WiseTech Global providing this information to our external service providers who are required to treat such information with strict confidentiality in line with privacy and data protection laws and regulations.

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This position is based in Sydney.